| Name of Organization: | American Express |
| Job Title: | Manager-Behavioral & Mental Health |
| Part-time or Full-time: | Full-time |
| Job Location: | Hybrid- New York, NY |
| Job Description: | You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. The Manager, Behavioral and Mental Health will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person is a contributor in designing, implementing, and evaluating programs while collaborating with internal and external stakeholders to enhance our mental health programming in US and International markets. They will possess the clinical acumen to understand and manage mental health urgent situations as they arise under the direction of the V.P. of Behavioral and Mental Health. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading a strategic programing and integration. The role requires exceptional organizational skills, strong communication abilities, and a deep understanding of behavioral health services. The ideal candidate will be passionate about improving mental health outcomes and possess the ability to work collaboratively with interdisciplinary teams. |
| Required Qualifications: | PhD, PsyD, or Master's degree in mental health. Licensed in NYS. 3 to 5 years’ experience in program development and management in a well-being environment. Demonstrated experience in clinical setting and ability to consult and respond to urgent mental health situations. Background in a mental health environment essential. Ability to consult and respond to mental health urgent situations. Experience in a corporate environment with demonstrated competency in all core technology. Ability to maintain confidentiality and handle sensitive information with discretion. Excellent communication, interpersonal skills, and written skills with the ability to collaborate effectively with internal and external stakeholders. Must be able to adapt to organizational culture, be comfortable working with employees and leaders at all levels. Strong attention to detail and ability to prioritize tasks in a fast-paced environment. Robust analytical skills with the ability to use data to develop insights, make decisions, create solutions, and drive continuous improvement. Demonstrated skills in analyzing and synthesizing data and presenting data in a simple, business-focused presentation format. Superior time management & organizational skills including the ability to prioritize and multi-task and handle time-sensitive deadlines in a complex, fast-paced environment. Superior Excel and PowerPoint skills. Ability to take initiative and work within ambiguous situations. High degree of adaptability and the ability to learn quickly and work with minimal direction. |
| Preferred Qualifications: | International mental health and regulatory awareness and experience. |
| Rate of Pay: | $80,000.00 to $155,000.00 annually + bonus + benefits |
| How to Apply: | https://axp.taleo.net/careersection/2/jobapply.ftl?job=25003068&lang=en&src=Eightfold |
| Contact: | ID: 25003068 |
| Website: | https://aexp.eightfold.ai/careers/job?domain=aexp.com&pid=27320787&query=25003068&domain=aexp.com&sort_by=relevance&job_index=0&hl=en |
