| Name of Organization: | Crisis Services |
| Job Title: | Outreach Counselor I |
| Part-time or Full-time: | Full-time |
| Job Location: | 100 River Rock Drive, Buffalo, NY 14207 |
| Start Date: | Monday, May 21, 2018 |
| Job Description: | Outreach Counselor position(s) are currently available and will remain so until the posting is removed. Rate of Pay is $18.23/hour. This amount includes hazard pay. In addition to hazard pay, staff receive on-call pay and overtime pay when activated or when they work more than 40 hours in a pay week. Summary: The Outreach Counselors I of the Emergency Outreach and Trauma Response Program are responsible for providing on-site crisis intervention and assessments to individuals in crisis or emergency mental health situations, as well as providing trauma response services for individuals having experienced a traumatic event. The primary goals of this program are client safety, suicide prevention, and hospital diversion. Other tasks relating to these goals are assigned as needed. Responsibilities: • Provide short-term crisis intervention services in the community, which includes intake, outreach visits, telephone lethality monitoring, linkage, and follow-up services. The population is primarily, but not exclusively, adults. • Provide mental health evaluations and assist in the assessment for need for involuntary transport under Section 9.45 of the New York State Mental Hygiene Law. • Provide assessment to determine suicide lethality or dangerousness to others, mental status, and other behavioral, cognitive, and/or affective indicators as required. • Provide Critical Incident Stress Management to individuals or groups affected by traumatic events, as well as provide appropriate follow-up and referral services, and subsequent documentation. • Complete all required charting, casework, documentation, and computer entry, on a timely basis. • Maintain a working knowledge of the mental health and human service system in Erie County in order to provide appropriate referral and linkage for clients served. • Attend and participate in all required training, staff meetings, and case conferences, as indicated by program managers. • Assist in providing coverage in other agency programs in emergency situations or staff shortage situations as required by agency managers. • Engage in agency or community projects or work groups that contribute to the agency and/or program mission. • Engage in supervision on a regular basis. • Maintain and increase skills in the field through trainings in the agency and/or community. • Provide marketing and/or educational presentations to the community, or training to other agency staff, as assigned by program managers. • Assist in the training of new staff and students, as assigned by a supervisor. • Assume on-call and back-up responsibilities, consistent with program needs and collective bargaining agreement. • Participate in the Metropolitan Medical Response System (MMRS) as a disaster worker should the need arise. • Maintain a valid NYS driver’s license and have access to a usable vehicle. • All other duties assigned by program managers. |
| Required Qualifications: | • Bachelor’s degree in social work, psychology, or other human service related field, plus • One year of supervised experience (pre- or post-graduate) providing services in a mental health or human service setting. |
| Rate of Pay: | $18.23* |
| How to Apply: | http://crisisservices.org/employment |
| Contact: | Kathleen Fortunato - 716-831-4423 |
| Website: | http://www.crisisservices.org |
