The Institute on Trauma and Trauma-Informed Care

Trauma-informed care provides the framework for individuals, organizations and systems to engage in universal precautions for individual, historical and systemic trauma by using the values and principles of safety, trustworthiness, choice, collaboration and empowerment.

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Providing research and training for organizations on trauma and trauma-informed care since 2012.

The UB School of Social Work’s Institute on Trauma and Trauma-Informed Care (ITTIC) helps organizations and individuals understand the effects of trauma and ensure that service systems do not retraumatize vulnerable populations. Through collaborative partnerships and funded research, we work with agencies to provide training, consultation, coaching and evaluation to facilitate trauma-informed culture change and meet your organization’s goals.

Work With Us

We collaborate with agencies and organizations to provide education, training, consultation, coaching, and evaluation services on trauma and trauma-informed approaches.

Our services are always tailored to your organization's unique needs. Collaborate with us to develop a work plan that meets your goals and aligns with best practices.

Samantha Koury and Susan Green discuss ITTIC's Trauma-Informed Organizational Change Manual with social workers from the Ken-Ton School District.

The ITTIC team collaborated with the Kenmore-Tonawanda School District to facilitate trauma-informed culture change.

More From ITTIC

Latest News

Older Adult Trauma-Informed Care Collaborative

8/28/25 - ITTIC's Older Adult Trauma-Informed Collaboration with The Health Foundation for Western & Central New York is moving into its third phase this week with the submission of implementation phase applications. Champions graduated from the learning collaborative last month and are looking forward to applying their learning in the coming months. 

Members of the Older Adult Trauma-Informed Champion Team at graduation in July 2025.

Useful Resources

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Request free access to our manual. Use our step-by-step guide to plan, implement and sustain trauma-informed cultural change in your organization.

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Improve your understanding of trauma — or train your entire staff on the basics of trauma-informed care — with our online, self-study course.

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Micro-credentials allow you to meet your personalized learning needs by gaining knowledge and skills in areas that are relevant to your academic or professional goals.