The Institute on Trauma and Trauma-Informed Care collaborates with agencies and organizations to provide education, training, consultation, coaching and evaluation services on trauma and trauma-informed approaches.
We tailor our "menu" of service options to the unique needs of your organization. Contact us to discuss your goals, and we will collaborate to develop a work plan that fits what you are looking for and aligns with best practices.
Phone: 716-829-3745
Email: sw-ittic@buffalo.edu
Foundation education can be provided in-person or virtually via Zoom. Sessions are both educational and interactive in nature and include both handouts and resources. Our foundation education consists of two parts:
For longer-term collaborations, we can build on the foundation education described above by providing regular consultation and coaching to the workforce. We generally think about this component of the work plan in hours per month dedicated to activities such as, but not limited to:
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Champions are a key part of sustaining trauma-informed change in ITTIC’s trauma-informed organizational change model. Champions are a group of identified staff of various roles who will be positioned to:
Generally, Champions attend an initial “kick-off” training (4-6 hours), and then meet monthly for ~1-1.5 hours for trauma-informed consultation and coaching throughout the collaboration period in addition to training, consultation and coaching that all staff members receive. The focus of this consultation and coaching is on ITTIC’s 10 Key Development Areas for organizational change:
Champions will be provided various tools and resources in addition to ITTIC’s Trauma-Informed Organizational Change Manual to lead the process.
Are you interested in developing trauma-informed Champions across various agencies within a community or system? ITTIC also offers a Trauma-Informed Champion Learning Collaborative that brings representatives from various agencies through a six-month learning process on trauma-informed organizational change.
ITTIC has specialized training for supervisors focused on how to be trauma-informed within their supervisory role. The training is appropriate for all types of supervisors (administrative, supportive, clinical) and focuses on ITTIC's trauma-informed supervision framework. The framework has eight components:
The live training, which can be offered in-person or virtually, occurs over multiple sessions and provides supervisors with knowledge, tools and resources within each of the eight components and encourages active self-awareness and self-reflection.
ITTIC also offers an online, self-study module called Trauma-Informed Supervision: A Practical Framework, which provides an overview of the framework and introduces each of the eight components.
ITTIC provides training, consultation, and coaching for those in formal leadership roles on trauma-informed leadership. ITTIC's framework for trauma-informed leadership includes a focus on both organizational and personal levels across four components:
Training on the trauma-informed leadership framework occurs over multiple sessions and can be delivered in-person or virtually. Additional consultation and coaching for individuals and/or small groups of leaders over a period of time is also available.
ITTIC was one of seven locations to receive a train-the-trainer grant on Trauma-Informed Care and the Criminal Justice System. In addition to funding, the Substance Abuse and Mental Health Services Administration (SAMHSA) provides materials and support for ITTIC, which are used to train organizations in the community. SAMHSA offers an array of free material to assist individuals and organizations as they engage in trauma-informed care.
ITTIC trainers are available to deliver the How Being Trauma-Informed Improves Criminal Justice System Response, which is a four-hour curriculum tailored for criminal justice professionals designed to:
ITTIC can also train staff on how deliver trauma and trauma-informed curriculum. The logistics of this process depend on the type of delivery being trained, but always involves the following components:
We offer online modules on trauma and trauma-informed care through our Online Trauma-Informed Course: Basics for all Staff.
This course examines how our systems can shift from thinking “What is wrong with this person?” to “What has happened to this person?” The online format allows you to educate and bring awareness to all levels of staff. We strongly recommend seeking additional consultation with ITTIC to best tailor and apply the content within your organization.
- Maximum of $60 per module
- $210-240 for entire course (4 modules)
- CEUs for social workers available for some modules
ITTIC also offers a separate self-study course specifically for supervisors. Please reference the above section on Trauma-Informed Supervision for more information!
The ITTIC research team provides /organizational assessments of trauma-informed culture, climate, procedures and policies, and can assist in evaluation of additional outcomes. Baseline, midpoint and post-evaluations help inform training, consultation and next steps when organizations are looking to engage in more than foundational education by providing strengths and areas for improvement.
ITTIC collaborates with leaders in the organization to discuss what to evaluate, specific evaluation tools and data collection methods, including:
Depending on the length of the collaboration and the needs of the organization, the evaluation process can occur at baseline (prior to any education/training), at midpoint and post the end of the project period.
Currently, ITTIC can offer one trauma-specific treatment and two types of trauma support groups to the community in partnership with organizations:
ITTIC has previous experience facilitating one or more of these interventions to individuals who are refugees and immigrants, survivors of domestic violence, and women struggling with addiction and who have experienced various forms of trauma.