The Institute on Trauma and Trauma-Informed Care

Trauma-informed care provides the framework for individuals, organizations and systems to engage in universal precautions for individual, historical and systemic trauma by using the values and principles of safety, trustworthiness, choice, collaboration and empowerment.

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Providing research and training for organizations on trauma and trauma-informed care since 2012.

The UB School of Social Work’s Institute on Trauma and Trauma-Informed Care (ITTIC) helps organizations and individuals understand the effects of trauma and ensure that service systems do not retraumatize vulnerable populations. Through collaborative partnerships and funded research, we work with agencies to provide training, consultation, coaching and evaluation to facilitate trauma-informed culture change and meet your organization’s goals.

Work With Us

We collaborate with agencies and organizations to provide education, training, consultation, coaching, and evaluation services on trauma and trauma-informed approaches.

Our services are always tailored to your organization's unique needs. Collaborate with us to develop a work plan that meets your goals and aligns with best practices.

Samantha Koury and Susan Green discuss ITTIC's Trauma-Informed Organizational Change Manual with social workers from the Ken-Ton School District.

The ITTIC team collaborated with the Kenmore-Tonawanda School District to facilitate trauma-informed culture change.

More From ITTIC

Latest News

Co-Director Sue Green Joins Compassion in Action 2025 Conference

7/1/25 - Co-Director Sue Green joined the Jewish Federations of North America in Washington, DC, for the Compassion in Action 2025 Conference. She helped facilitate a plenary, titled "Building Resilient Workplaces: PCTI Strategies for Organizational Change" alongside Jean Hartnett, Katharine Manning and Mohini Mishra. This session aimed to integrate person-centered, trauma-informed practices (PCTI) within organizations, helping individuals feel safe, valued, and connected at work. Data show measurable improvements in job performance, a reduction in turnover rates, and a decrease in sick days used. 

Sue Green (right) with other colleagues from the Jewish Federation Compassion in Action Conference in Washington DC.

Useful Resources

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Request free access to our manual. Use our step-by-step guide to plan, implement and sustain trauma-informed cultural change in your organization.

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Improve your understanding of trauma — or train your entire staff on the basics of trauma-informed care — with our online, self-study course.

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This online, self-guided training is for all types of supervisors (clinical and non-clinical) who wish to be trauma-informed in their interactions with staff.