The Institute on Trauma and Trauma-Informed Care

Trauma-informed care provides the framework for individuals, organizations and systems to engage in universal precautions for individual, historical and systemic trauma by using the values and principles of safety, trustworthiness, choice, collaboration and empowerment.

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Providing research and training for organizations on trauma and trauma-informed care since 2012.

The UB School of Social Work’s Institute on Trauma and Trauma-Informed Care (ITTIC) helps organizations and individuals understand the effects of trauma and ensure that service systems do not retraumatize vulnerable populations. Through collaborative partnerships and funded research, we work with agencies to provide training, consultation, coaching and evaluation to facilitate trauma-informed culture change and meet your organization’s goals.

Work With Us

We collaborate with agencies and organizations to provide education, training, consultation, coaching, and evaluation services on trauma and trauma-informed approaches.

Our services are always tailored to your organization's unique needs. Collaborate with us to develop a work plan that meets your goals and aligns with best practices.

Samantha Koury and Susan Green discuss ITTIC's Trauma-Informed Organizational Change Manual with social workers from the Ken-Ton School District.

The ITTIC team collaborated with the Kenmore-Tonawanda School District to facilitate trauma-informed culture change.

More From ITTIC

Latest News

ITTIC Begins Trauma-Informed Supervision Micro-Credential with Telamon

2/13/26 - ITTIC is training Telamon Corporation (a non-profit organization serving communities in 11 states across the nation that we have been working with for three years) in a six-month process, working directly with supervisors in the Trauma-Informed Supervision Micro-Credential curriculum. All levels of supervisors throughout the different sub-sectors Telamon (Early Childhood & Family Support, Workforce & Career Services, and Housing & Financial Empowerment) will go through 12 hours of virtual training, gaining knowledge, skills, and tools to put into their supervisory practice in a trauma-informed way. They will then have the opportunity to apply for the micro-credential at the end of the training series. Feel free to reach out to us if you are interested in having this opportunity within your own agency. 

This image shows a compas with eight categories, showcasing the principles of Trauma-Informed Supervision: Acknowledge & Witness, Encourage self-awareness & reflection, Neturalize the environment, Balance flexiblity & clear expectations, Model & Promote wellness, Address the impact of the work, Provide culturally-responsive support, and Notice capacity, opportunity & hope.

Above you can see the eight components of trauma-informed supervision.

Useful Resources

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Request free access to our manual. Use our step-by-step guide to plan, implement and sustain trauma-informed cultural change in your organization.

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Improve your understanding of trauma — or train your entire staff on the basics of trauma-informed care — with our online, self-study course.

Micro-credential certificate.

Micro-credentials allow you to meet your personalized learning needs by gaining knowledge and skills in areas that are relevant to your academic or professional goals.