Short video prepared by our MSW students
Our online certificate program helps organizations move toward a trauma-informed culture for clients and staff.
Trauma-Informed Care means that we stop asking “What is wrong with this person?” and begin asking “What has happened to this person?”
Taking steps to shift an organization into a Trauma-Informed Care (TIC) model changes our perceptions about the individuals that we work with, both clients and staff. A trauma-informed system of care provides services that allow clients to feel safe, accepted and understood at all levels of agency interaction- without judgment and exchanges that could be potentially retraumatizing, or trigger traumatic reactions. When an organization learns how to provide TIC, they educate the staff about the effects of violence, victimization and trauma on individuals. Their services allow clients to feel safe, be accepted and be understood by everyone who may come in contact with them. Employees also feel safe and supported.
This program was created by the School's Institute on Trauma and Trauma-Informed Care.
Eligibility: This certificate program is open to anyone working in social work, human services, students and others interested in an overview of Trauma-Informed Care for organizations. You do not need to apply to take the certificate program.
Upon completion of the certificate program, your organization and staff will gain an understanding of:
All courses are offered online and are available 365 days a year.
All courses can be purchased in the Online Trauma-Informed Organization Certificate Program: Basics for All Staff section of our online course catalog. Use the link at the bottom of this section to go to the online catalog and choose these program courses from the Category section.
Foundation courses for the certificate program: (complete all three)
Elective courses for the certificate program: (choose a minimum of one course)
Questions? Contact us at firstname.lastname@example.org or 716-829-5841.
In January 2019, the Institute on Trauma and Trauma-Informed Care released its Trauma-Informed Organizational Change Manual, designed to help organizations and systems plan for, implement and sustain trauma-informed culture change.
A certificate program does not verify competence in the field, but rather indicates completion of the required training. Acquisition of new knowledge and skills improves your ability to deliver services.
Trauma and Trauma-Informed Care Infographic - view or print on 11 x 17 paper; works best when printed from a color printer (rather than scanned in a copier).