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Interviews on Mental Health and Trauma

The following interviews are mental health service providers talking about their work with trauma survivors. All interviews highlight the role of strength and resilience in survivor's journeys toward growth and healing.

Dr. Agnes (Provider)

11/9/15 - Dr. Agnes is a general practice psychotherapist and family physician. In this podcast, she talks about the various types of therapy she provides her patients and how she decided to transition from being a family physician to specifically focusing on counseling. Dr. Agnes talks about the strategies utilized at her office to establish safety and trust with patients and to empower them with choice and collaboration. She reflects on the power of a counselor's language and words, the physical space, and the need to frame patient's trauma from their own perspective. 

Keywords: family physician, general practice, psychotherapy, counseling

Yvonne (Provider)

1/15/16 - Yvonne is a service provider in the field of addiction and mental health. In this podcast, she recounts how she came to be interested in the field, particularly in the wake of a close friend's suicide. The organization where Yvonne works deals with assessment, referral, and outpatient services, primarily for issues of substance abuse and gambling/gaming addiction. Yvonne reflects on the social stigma attached to mental illness and addiction and how her agency frames problematic behaviors as survival skills clients have had to employ in the past. Yvonne expounds on how the five principles of trauma-informed care are enfused into every element of their services and physical space, as well as the relationships between the various levels of staff.  

Keywords: addiction, substance use, trauma assessment

Francoise (Provider)

3/16/16 - Françoise Mathieu, Co-Executive Director of TEND Academy and specialist in high stress workplaces, is a sought-after speaker and educator in Canada, the U.S., and around the world. In this podcast, she talks about how she ended up in the field of compassion fatigue and secondary/vicarious trauma (and defines these terms for listeners). She discusses TEND Academy's work to improve the health of staff, thereby allowing workers to provide the most effective services to clients. Françoise stresses the importance of having knowledge of trauma and ACEs, particularly for providers and workers who have a high impact on clients. She reflects on the presence and absence of trauma-informed care principles she has seen in her work with TEND Academy. In reflecting on the principles, Françoise emphasizes the the power of language, seeing people as the experts of their own lives, and the importance of leadership buy-in. You can visit TEND Academy's website here.

Keywords: provider stress, high stress, workplace, compassion fatigue, burnout, vicarious trauma