Published April 25, 2026
The Buffalo News and Phys.org highlight research by Amanda Aykanian, assistant professor in the UB School of Social Work, on why workers in the homeless services sector intend to leave their jobs.
“We have to think holistically about factors that go beyond pay scales,” says Aykanian. “We certainly need to pay workers adequately, but we also must think about the organizational culture, the actual day-to-day experiences that factor into how people feel about their jobs and their intention to stay long term,” she said, noting that trauma-informed supervision can benefit workers.
