Published June 1, 2018 This content is archived.
This means taking action—whether it’s professionally and on an individual level, personally, for example, going to demonstrations, or in daily practice, as a social work educator/researcher, student, or professional. In these complex and divisive times—with this specific president and political climate—there are both challenges and opportunities for social workers and social work educators in taking such actions, especially considering the pervasive and seemingly deepening divides along racial, ethnic, sexual/gender identity, national, economic, party, personal and religious lines. UBSSW faculty, staff and alumni are facing those challenges and taking those opportunities in various ways. In addressing issues through the lens of social work and social work education, Dean Nancy J. Smyth says that one challenge in all communication, and particularly in these times, is acknowledging others’ perspectives, and making sure to listen. “We have to be careful when talking about social action; we don’t all think the same way about what constitutes social justice,” she said. “As educators, we must emphasize dialogue across differences—our faculty are getting training on how to do that in the classroom. We must continue to advocate for vulnerable people and for policy change, while educating about and understanding that we need to hear different voices.”
Facilitating Dialogue
Assistant Professor Annahita Ball did just that recently, when a consortium of Buffalo area high schools contacted UBSSW to request assistance working with their students on learning to become more aware of and speak with each other regarding issues around diversity. With other UBSSW faculty members and a group of her MSW students, Ball organized a day long workshop bringing together diverse students from several high schools. The MSW students gained confidence and experience moderating potentially sensitive topics, and the younger students were able to think, speak and learn in a supportive atmosphere. Ball answered her own question, regarding why the high schools reached out to UBSSW now for help. “High schools have been working on these types of issues for decades,” she said. “But these unprecedented times feel like they’re pushing people to do something. I’ve heard our faculty members saying, ‘I haven’t done enough, I thought I was.’ It feels like a crisis; it’s more urgent to take these sorts of actions.”
Facing Discomfort and Uncertainty
Teaching assistant and doctoral student Sarah Richards-Desai, MSW ’17, agrees that, between policy changes and the tone and magnification of the national conversation in the past year, she’s feeling and seeing more public discussion and more anxiety around various issues. “I’m married to someone from another country, and I work with refugees. The week after the election, I was teaching in a class of diverse students about global social work and immigration,” said Richards-Desai. “I shared with the class that at that moment I was concerned about the future of immigration policy, both personally and in my research. I wanted the class to be an open setting where people could say what they wanted; I’m there to help educate and professionalize new social workers. “Because we are social workers, there are core principles that we must affirm, whether we personally agree with them. That can be uncomfortable for some; it’s important to acknowledge dissent and division, which can impact us professionally,” Richards-Desai continued. “As part of the higher education system, I acknowledge that uncertainty in the classroom. "The goal for students, said Richards-Desai and others, isn’t to feel comfortable or safe in expressing potentially controversial or unpopular opinions, but to feel heard; the teacher’s role is to direct the discussion so that everyone can learn from it. (See sidebar for some of the social actions in which Richards-Desai and other UBSSW individuals participate.) “When a student says something [that might echo some of the more hateful rhetoric] during a class, it can be difficult to make sense of it,” agreed Nadine Shaanta Murshid, assistant professor. “The students all look to me, and I have to encourage conversation; I try to switch from challenging the person’s ideas or belief system, to an inclusive, critical, logical and structural exploration of the sources of inequality or the social norms that are creating the issue.” “It’s so easy to dehumanize and stereotype people who don’t agree with us. And neither a debate or facts alone works; stories can help,” said Smyth. “I start with the assumption that everyone is human; that they want some of the same things that I do. Then you can ask, what is important to you? How have you come to that belief system or opinion?”
Global Problems, Personal Decisions
By their code, social workers are called to help bridge societal divides, for example, between immigrants and refugees and their advocates, and those who may profess anti-immigrant sentiment. “These divides are global, they are not new, and this didn’t happen overnight,” said Murshid. “I will ask my students, when something happens, who benefits? What is the purpose of creating this kind of division? We can laugh about what’s happening on Twitter, but the truth is [these policies and actions] all have a purpose—they are all to divide. This old tool, dividing to control, seems truer today than last month in some way.” It can be challenging for social workers to maintain momentum and commitment to action, with near-daily policy changes and threats to vulnerable populations. “If and how to get involved is a personal decision each social worker makes depending on skills, interests, and comfort level,” said Ball. “I do some in my personal work, but maybe not as much as I think I should. There was a point in life where all of my volunteer and community participation was around social action and social work; you can burn out. Now I do things that are more ‘here and there,’ like Girls on the Run, which is about opportunities for girls, as well as going to protests.”
Media-driven Divisions?
“With the popularity and rise of cable TV news, we became able to choose sources that support what we’re interested in,” said Smyth. “I love social media, but it’s not always good…now, with the ‘filter bubbles,’ it’s easier to live in different cultural realities; we lack a shared understanding of what we think is happening. Our entire society—including academics—doesn’t do a good job of evaluating content.” Murshid agrees, and in the classroom or in conversation, urges people to question: where did we hear a particular opinion? Are we parroting someone else? What are the sources of barriers to critical thinking? “We need to believe in fact-based ideas, in research and science—and need others to as well,” she said. “As social workers and social work researchers, we need more evidence about policies and their implications. We must push against the anti-intellectualism wave that we are in the middle of; we must promote evidence-based practice. The need for it is that much more.” All agree that social workers and educators can help each other remain resilient in tough times—both by reminding themselves of their initial passion and commitment for the profession, as well as engaging in self-care. “People are feeling like they’re under siege,” said Smyth. “Every day, multiple things happen, and you ask yourself, how can I possibly address all of these? To avoid getting overwhelmed and paralyzed, I encourage people to limit exposure, to get headlines from trusted sources, and dive in to get details.” “While we have to do more in terms of work on the ground, self-care is something that we often forget, and it is so important,” said Murshid. “In these times, self-care can be an act of revolution.”